Store Hours

***Holiday HOURS***
Tue-Wed-Thur-Fri10-6
Sat :10-5
Sun:12-4
Open Mon DEC 23rd 9-6 - DEC 24th 9-3
Closed - Dec 25th & 26th - Jan 1st.
Closed Mondays
 

Watch Care

Watch Care Guidelines

Helpful Hints

Like any high-precision instrument, a watch needs to be serviced regularly in order for it to work perfectly. The intervals of service vary depending on the model, climate, and the care taken by the watch's owner. As a general rule, three to four years in-between services are recommended depending on the use of the watch.

We recommend cleaning your watch regularly using a soft cloth with "limited" warm water. After bathing in salt water, rinse your watch with fresh water and leave it to dry completely.

Magnetic fields:

Do not expose your watch to intense magnetic fields such as loudspeakers, refrigerators, cellphones and other electromagnetic appliances.

Shocks:

Whether thermal or other shocks, avoid them. In the event of violent shocks, please have your watch checked by an authorized Service Center such as Distinctive Gold.

Crown:

Depending on model, push or screw it in carefully to ensure that no water enters the mechanism.

Cleaning:

For metal bracelets and for all water-resistant cases use a toothbrush with soapy water and a soft cloth for drying.

Chemical products:

Avoid direct contact with solvents, detergents, perfumes, cosmetic products, chlorine; bleach ammonia, etc., since they may damage the bracelet, the case and especially the gaskets.

Temperatures:

Do not expose your watch to sudden temperature changes (exposure to hot tub temperatures followed by immersion in cold water) or extreme temperatures over 60C (140F) or under than 0C (32F).

Activity Perspiration:

Activity perspiration is an ongoing harmful effect on gaskets, lock-tight materials, and plays a role in threaded pins and cotter pins of the like. Please wipe off any natural perspiration to your fine jewelry watch. Or invest in a “work out” watch that can take on (but still has a limited life) necessary to your everyday living, with your time piece.

Materials

316L Stainless steel

For the manufacture of all accessible components of its steel watches, Distinctive Gold has selected a very high quality stainless steel from the 316L family. The advantages of this steel are its high corrosion resistance and excellent durability. For example, certain steels used in the medical field for the manufacture of implants also belong to the 316L family

Sapphire crystal

Sapphire is manufactured from aluminum oxide. Transparent and colorless, it can only be scratched or cut with a diamond. Due to its extreme hardness, sapphire is virtually immune to deterioration or distortion, scratch proof and resistant to wear and chemical attack. Polished with diamond powder, sapphire is perfectly transparent. Some sapphire crystals are made in Switzerland by Comadur (a company of Swatch Group).

PVD (Physical Vapor Deposition) coating

This process is performed under vacuum. Microscopic particles are deposited on the products by ion bombing. Very thin layers (1 to 3 μm) of impurity-free components can be made which possess a high level of hardness (nitride, carbides, etc.). The advantage of PVD is that it is a thin but hard layer, resistant to corrosion, has a strong adherence, offers many choices of colors and is hypoallergenic.

Titanium

Titanium is a metallic element found in the earth's crust. Titanium is approximately 50% lighter than steel, hypoallergenic because it is nickel free and 100% recyclable. When exposed to the atmosphere, titanium forms a tenacious oxide film that is resistant to salt water corrosion.

Diamonds

The World Diamond Council Our Diamond watches have been purchased from legitimate sources not involved in funding conflict and are in compliance with the United Nations resolutions ..."conflict-free". We hereby guarantee that these diamonds are conflict-free, based on personal knowledge and/or written guarantees provided by the supplier of our diamonds.

Movement

Automatic

An automatic (self-winding) movement is activated by a rotor. Movements of the arm and wrist cause the rotor to move; in turn, the rotor winds the mainspring. No battery is needed. Accuracy depends on the manufacture and original timing of the movement and on the person who wears the watch.

Mechanical (manual winding)

The mainspring of this movement is wound by turning the watch crown. No battery is needed. Accuracy depends on the manufacture and original timing of the movement and on the person who wears the watch.

Quartz

In a quartz movement, electronically controlled oscillations are transmitted by a specially designed synthetic quartz crystal. The precision of the oscillations is the reason for the high accuracy of quartz movements. Energy is derived from a battery.

Autoquartz

This movement combines the advantages of the automatic movement with those of the quartz movement. The energy is generated mechanically by movements of the arm and wrist. No battery is needed. The movement can be recharged by turning the crown.

Water Resistance

Important

Some watches (NOT ALL) are water-resistant up to a pressure of 3 bar (30 m / 100 ft). The pressures shown on the pictograms are the pressures at which the watches are tested after assembly. A pressure of 3 bar (respectively 5, 10, 20, 30 bar) corresponds to the static over pressure applied on a still watch at a depth of 30m (respectively 50, 100, 200, 300m) into water.

Watches with screw-down crowns

Screw-down crowns are better protected against external influences like shocks or radial forces. For this reason, we recommend wearing watches with screw-down crowns for all surface aquatic sports and activities.

3bar

Water-resistant up to a pressure of 3 bar (30 m / 100 ft)

5bar

Water-resistant up to a pressure of 5 bar (50 m / 165 ft)

10bar

Water-resistant up to a pressure of 10 bar (100 m / 330 ft)

10bar Screw Down Crown

Water-resistant up to a pressure of 10 bar (100 m / 330 ft) with screw down crown

20bar Screw Down Crown

Water-resistant up to a pressure of 20 bar (200 m / 660 ft) with screw down crown

20bar Screw Down Crown w/ Pushers

Water-resistant up to a pressure of 20 bar (200 m / 660 ft) with screw down crown and pushers

30bar Screw Down Crown

Water-resistant up to a pressure of 30 bar (300 m / 1000 ft) with screw down crown

30bar Screw Down Crown w/ Pushers

Water-resistant up to a pressure of 30 bar (300 m / 1000 ft) with screw down crown and pushers